Shipping policy

SHIPPING POLICY

Last Updated: 2-22-26

Thank you for shopping with us. Below you’ll find everything you need to know about how we process and ship orders.

Order Processing

All orders are processed within 2–5 business days (excluding weekends and holidays).

During high-volume drops, launches, or restocks, processing times may be extended slightly. We appreciate your patience — quality takes time.

Once your order ships, you will receive a confirmation email with tracking information.

Domestic Shipping (U.S.)

We offer the following shipping options within the United States:

Standard Shipping: 7-14 business days
Expedited Shipping: 4–7 business days

Shipping costs are calculated at checkout.

Please note: Delivery times are estimates and may vary depending on carrier delays, weather conditions, or holiday volume.

International Shipping

We currently ship internationally to select countries.

Delivery time: 7–21 business days depending on location
Shipping rates calculated at checkout

Customers are responsible for any customs fees, import duties, or taxes required by their country.

Tracking Your Order

Once your order ships, you’ll receive an email with tracking details. Please allow up to 24 hours for tracking updates to appear.

If you do not receive tracking within 5 business days, contact us at:

Rollenkush@gmail.com

Incorrect Address Disclaimer

Please ensure all shipping information is correct before completing your order.

We are not responsible for:

Orders shipped to incorrect addresses provided by the customer
Lost or stolen packages marked as delivered

If you notice an error in your address, contact us immediately at Rollenkush@gmail.com.

Lost or Stolen Packages

Once a package is marked as delivered by the carrier, we are not responsible for lost or stolen items.

If your package is lost in transit, please contact us within 7 days of the expected delivery date so we can assist you in filing a claim with the carrier.

Pre-Orders

Items marked as Pre-Order will ship within the time frame listed on the product page. If your order contains both in-stock and pre-order items, the entire order will ship once all items are available.

Shipping Delays

We are not responsible for delays caused by: